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Douglas Smiley | Talent Acquisition Leader | Expert Technical Sourcer | Best In Class Full-Cycle Technical Recruiter
DouglasSmiley.com

Douglas Smiley

Talent Acquisition Leader

Summary

Dynamic and results-oriented Talent Acquisition leader with over 25 years of experience across a range of industries from software, enterprise systems and internet services, to life sciences, industrial automation, and healthcare. Deep expertise in all aspects of talent acquisition and the overall corporate hiring engine.

Select Highlights

  • Proven track record of building and leading high performance talent acquisition functions that achieved or exceeded target objectives, performance goals and business expectations.
  • History of optimizing teams and processes that show measurable performance improvement year over year.
  • Developed multiple company Employee Value Propositions (EVP), along with robust and effective branding strategies.
  • Served as function leader and subject matter expert on multiple ATS and HCM systems, including a complete Workday implementation.
  • Successful at achieving headcount goals to establish or expand international hub locations across EMEA and APAC.

Professional Experience

8/2021 to 7/2023 NECI Mansfield, MA

Director of Talent Acquisition

Solutions and services provider for industrial automation and digital transformation companies across the life sciences and energy spaces. The company is a private ESOP with just over 500 employees and an annual revenue of $95M.

  • Set strategy and provide direction for the Talent Acquisition team who average 25+ filled positions per month.
  • Collaborated with Marketing to develop an EVP, and recruitment marketing strategy.
  • Reconfigured and optimized our ClearCompany applicant tracking system (ATS) at every stage of the hiring lifecycle resulting in lower turnaround times, improved candidate experience, and higher quality work product at every stage.
  • Implemented hiring prioritization system reducing time-to-fill by 40% within 10 months.
  • Designed and launched a live Talent Acquisition Dashboard using Power BI that charts and visualizes an array of data points, in near real-time, that convey the health and performance of Talent Acquisition across the business.
  • Directly managed all visa and immigration activity for 40+ foreign national employees. Successfully managed the selection and onboarding of a new immigration service provider. Oversaw the transition of all active cases from our previous attorney and the new law firm.
4/2019 to 8/2021 Rocket Software Inc. Waltham, MA

Global Director of Talent Acquisition

A Bain Capital portfolio software development company focused on the modernization of mainframe systems using IBM Z, IBM Power, and embedded database platforms. Currently operating in 12 countries with annual revenue of $500M and 1500 employees worldwide.

  • Responsible for overall strategy and talent acquisition performance for Rocket worldwide.
  • Rebuilt the talent acquisition function - both people and processes – to align with Rocket’s new growth initiative to be a $2b company by 2024.
  • Partnered closely with executive leadership, HR, and Marketing to create alignment and build talent acquisition strategies tailored to all areas of the business, domestic and international.
  • Worked closely with the CFO, CHRO, and other senior leaders to establish and monitor the annual headcount plan.
  • Produced service level agreements (SLAs), established key performance metrics, and developed robust reporting to executive leaders measuring talent acquisition’s effectiveness.
  • Developed and established the company's Employee Value Proposition (EVP) and partnered with Marketing to create and launch branding strategies and campaigns.
  • Was function lead and TA subject matter expert for the configuration and implementation of the Workday Recruiting component of the larger full implementation of the Workday platform.
  • Managed an internationally distributed team of 10 (1 Manager, 7 Recruiters, and 2 Coordinators) who filled 50+ positions per month across the company.
  • Developed and launched the college and university hiring program designed to create new generations of mainframe software engineering talent.
4/2016 to 3/2019 Fresenius Medical Care North America Waltham, MA

Senior Manager Talent Acquisition

A German healthcare company that manufactures and provides kidney dialysis products and services. Operating in over 150 countries globally with an annual revenue of €19.4B and 128,000 employees.

  • Provided leadership and direction to the corporate talent acquisition team of 12 (2 Managers, 7 Recruiters, and 3 Coordinators) responsible for filling 1200+ positions annually.
  • Partnered closely with senior business leaders and HR Business Partners to ensure the talent acquisition strategy aligned with business goals and adjusted as priorities changed.
  • Developed and produced all new service level agreements (SLAs) and KPIs for all corporate TA teams. Worked with our TA Analytics team and built all new, near real-time, reporting and data analytics tools that monitored performance and overall progress.
  • Directly partnered with the TA Strategy and Operations team to ensure overall process alignment across the corporate TA teams, became the go-to function leader on major projects and Taleo ATS system optimizations.
  • Implemented RPO solution for high-volume roles within Revenue Cycle group reducing time-to-fill by ten (10) days for 2017 and 2018 compared to 2016.
6/2011 to 4/2016 Dassault Systèmes Waltham, MA

Manager, Talent Acquisition, Americas

French Fortune 50 multinational software corporation that develops software for 3D product design, simulation, manufacturing, and other 3D-related products. With around 20,000 employees across 140 countries, and an annual revenue of €4.5B.

  • Managed talent acquisition for all 12 business units and brands in the Americas (US, Canada, and LATAM), including all recruitment-related policies and procedures, compliance (EEOC and OFCCP), vendor management, and talent acquisition operations.
  • Monitored performance against SLAs/KPIs, addressed any incidents and issues, and partnered with stakeholders to drive change and innovation.
  • Developed data analytics and reporting for senior leadership, both domestically and in France.
  • Partnered with my counterparts in Europe to research, send out RFPs, evaluate, and selected a worldwide implementation of Taleo Enterprise.
  • Managed a distributed team of 10 Recruiters and 1 Coordinator responsible for supporting over 50 locations in the Americas, filling 600+ positions annually.
12/2010 to 6/2011 MathWorks, Inc. Natick, MA

Senior Technical Recruiter

  • Responsible for full-cycle recruitment of Software Engineering talent for core engineering teams.
  • Responsible for the quality of the hiring transaction - from needs analysis, sourcing, screening, interviewing, background and reference checks, to compensation analysis and negotiation, and closing offers.
  • Additionally, responsible for strategic project management, ongoing development of worldwide recruiting techniques and best practices, and recruiter coaching and mentorship.
7/2010 to 10/2010 EMC Hopkinton, MA

Senior Technical Recruiter

2/2010 to 5/2010 Google Cambridge, MA

Senior Technical Recruiter

6/2007 to 11/2009 MathWorks, Inc. Natick, MA

Senior Technical Recruiter


Early Career Experience

1997 - 2007

Talent Acquisition professional starting in staffing agency and search firms, such as Allegis Group (formerly Aerotek), Robert Half International, and Hollister Associates, and transitioned to in-house, corporate talent acquisition for companies such as Progressive Solutions, and Infinity Data Corp. in individual contributor and team management roles.

Education

  • Savannah College of Art and Design, Savannah, GA
  • 1994-1997
  • Art Institute of Ft. Lauderdale, Ft. Lauderdale, FL
  • 1993-1994